Refund Policy

ONLINE RETURNS & EXCHANGES

At Only Charms Boutique, we strive to ensure your satisfaction with every purchase. Due to the nature of our dropshipping business and supplier policies, we do not accept returns. However, we offer the following solutions to address any issues you may encounter:

1. Store Credit or Exchange for Defective Items: If you receive a defective or damaged item, please contact us within 7 days of receipt. We will arrange for a replacement or provide store credit for the defective item. Items must be reported with photographic evidence of the defect or damage.

1. No Returns for Refund: We do not accept returns for refunds to the original payment method. All sales are final.

To report a defective or damaged item, please reach out to us at onlycharmsboutique@gmail.com and follow the provided instructions.

We appreciate your understanding and support. For any questions or concerns regarding our policy, please contact our customer service team at onlycharmsboutique@gmail.com.